faq

What is the sediment at the bottom of the bottle? It looks like mold
It is perfectly normal to see sediment! This is natural and occurs when we cold-press the ingredients. You may notice a white substance (ginger) and sometimes you will also see dark specks which is the settling of the powders or spices. This may show up in many of our flavors that contain these ingredients. Sediment can get a bit clumpy and stick to the bottle so you may have to shake vigorously to mix it up. 

Are you hiring?
Thanks for your interest in working at Suja! We encourage you to review any open positions on our careers page and apply for the role you are interested in. Feel free to also email your resume to our HR team at careers@sujaorganic.com. Our recruiting team will review your qualifications and contact you should they believe there is a good match. 

Where can I find a Suja near me?
Suja beverages are available in stores nationwide and can be found in the refrigerated produce section of your local grocery store. Please visit ourstore locatorpage for help finding a retailer near you! 

I'm having issues redeeming my in-store coupon or rebate offer
We're so sorry for any inconvenience you may be experiencing! To better assist you, we kindly request that you email our dedicated promotions team at support@gotoaisle.com and provide them with the following details associated with your account:

1. Your full name

2. The promotion you signed up for (i.e. BOGO)

3. The email address used to sign up

4. Your phone number used to sign up

5. Photo of receipt

Please note: Valid for Suja Organic Single Juice or Shot Only (1.7oz, 2oz Shot or 12oz, 13.5oz or 16oz Juice). Promotion does not apply to Juice Multi-packs or Multi-serve products. Thank you, we appreciate your patience as we work to ensure your satisfaction.

Are Suja products pasteurized?
Our method of ensuring that our products are safe from bacteria is called Cold Pressure, also known as High Pressure Processing (HPP). This process retains food quality, maintains natural freshness and extends shelf life without heating to high temperatures. After our juice is bottled, a high level of cold pressure is applied to destroy potentially harmful pathogens, ensuring the juice is safe to drink while preserving vitamins, minerals and nutrients.

Can Suja's packaging materials be recycled?
All of our packaging materials are curbside recyclable. Exterior packaging is made out of craft paper and is fully curbside recyclable. The gel packs can be frozen and reused. Should you wish to dispose of them, they are non-toxic and environmentally friendly. The contents can be discarded down the drain. The plastic exterior can be recycled. Our sustainable cold chain packaging not only ensures we can deliver fresh stuff fast, but also keeps waste out of landfills. We are proud to make use of this eco-friendly material in our sustainable food packaging because of the many benefits it provides for our customers as well as the environment. Our #1 PET plastic bottles are also recyclable. 

We love our planet and we're always striving to show her some love! Upcycling and recycling are important to us, and we want to make sure you know how to get all of our packaging into the recycling system correctly. For any other questions you have on recycling, visit How2Recycle®. If you're unsure what your curbside recycling accepts or for local store drop off locations, check https://search.earth911.com

Do you offer wholesale?
Thank you for your interest in Suja Organic! Unfortunately, we do not offer a wholesale program however, we are currently available via several refrigerated distributors. If you’re working with a distributor, please check to see if they are stocking Suja products. You may also submit a request using the drop down "selling/carrying products at my location"  and someone from our sales team will be in touch. 

How can I contact customer service?
Thank you for reaching out! Our support team is happy to help answer any product questions or concerns. Please feel free to submit a request, and a representative will respond promptly. You can also email us at info@sujaorganic.com or call/text 855.725.2556.

Thanks so much, we look forward to assisting you soon!

Where do you produce Suja?
Our juice is made sunny in San Diego! *Not a typo, just a silly inside joke*

Ambassador Affiliate Program
For Suja Organic’s affiliate program, please apply HERE. For questions, you can reach us by email us at influencer@sujajuice.com. Please understand that we receive a large number of requests and may not able to follow up with each request.

Is Suja available internationally?
Suja products are currently only available in the U.S and we do not offer international shipping at this time.  We certainly hope to expand our availability to other countries in the future!

Is your packaging BPA free?
Yes! All Suja bottles are 100% BPA free and FDA approved as safe for food and beverage. Rest assured, you can enjoy our drinks knowing they're safe and free from any harmful chemicals.

What are Suja Organic's Terms & Conditions?
See full Terms & Conditions

Is Suja Organic and Non-GMO?
Yes! Our complete line of cold-pressured beverages are USDA certified Organic. All of our products are also certified Non-GMO by the Non-GMO Project.

Why do you use plastic bottles?
At Suja, we are committed to delivering products that maintain the highest quality and nutritional value. One key aspect of our production process is High-Pressure Processing (HPP), a method that utilizes high pressure instead of heat to preserve essential vitamins and nutrients.  After careful consideration of various packaging materials, we concluded that plastic is one of the few materials durable enough to withstand the rigorous demands of HPP. The structural integrity of plastic containers ensures that our products maintain their safety, freshness, and nutritional benefits throughout their shelf life.  We want to assure you that our PET 1 plastic containers are recyclable and 100% BPA free.

Where do you source your produce?
The fruits and veggies we blend into liquid sunshine come straight from our backyard in southern California, which allows us to be farm to bottle in around a week!

What is Cold Pressure?
Cold Pressure or High Pressure Processing is a method of preserving packaged food products using extremely high pressure instead of high heat. Hydraulic fluid (normally water) is placed in a chamber and pressurized with a pump. This pressure is transmitted through the package into the product itself. This process extends the shelf life without the use of preservatives and helps to maintain the nutrients in our organic cold-pressed juices and functional beverages. That's why cold pressure tastes fresher! Head over toColdPressured.orgto learn more!